What is an Authorized Retailer?

What does authorized retailer mean?

If you subscribe to a service from a link on this page, Reeves and Sons Limited may earn a commission. See our ethics statement.

A retailer or manufacturer who is authorized to sell directly to the consumer and in order to become an authorized retailer you will need to be appointed by the manufacturer or distributor.

Authorized RetailerAn example of an authorized retailer is someone who will sell a brand of mobile phones in their store. If you wish to retail Nokia phones, you will be appointed by Nokia to do so and you will also be given the right to issue genuine Nokia warranties to the customer. Although you may be able to locate a non-authorized retailer who will sell you a product at a cut-price you will have no after sales service or warranty for the product your purchase.

In this day and age of ecommerce the authorized retailer has become less common, but some industries are still dominated by authorized retailers. The auto industry is one, and the above mentioned mobile phone industry is another. One of the problems people encounter these days with authorized retailers is that service levels and training have slipped, and that it is often better to go to a factory owned store.

When working with authorized retailers you may also find differences in return policies, and you can never be sure what all the fine print is in that contract youโ€™re signing, unless youโ€™re willing to take the time necessary to read all the small print. The same is somewhat true for factory owned stores, but you know there have been millions of people whoโ€™ve already signed the factory contract, and thereโ€™s nothing too heinous to be found. And factory stores are always so easy about accepting returns, as long as itโ€™s within their stated time-frame.

One benefit you might find with an authorized retailer is in price. A small independent retailer is going to be far more likely to offer a discount to move inventory when compared with the factory store โ€“ who rarely has any incentive to offer a discount.

Comments 5 Responses

  1. hello I want to be a stockist and I have no idea on how to start, could you please help me out, I’m trying to sell high-end brands like raf simons, rick ownes, Burberry. please any idea on the best way to start?

  2. Hello,
    I have a misunderstanding about the concept, so if the company for examples told me that they mostly made the products on country A, they don’t have official retailers in country B, would it also be the same to say that then they don’t have authorized retailers also in country B?

  3. I’d like to start my own online store from scratch. But I want to sell brand name items like Marvel Action Figures, Nintendo stuff, etc..
    I don’t want to sell the stuff on Alibaba from China. How do I get a permission and a license agreement to sell copyright products?

    1. Hello Leo, I don’t think that would be possible if you’re not sourcing the products directly from the manufacturer.

Leave a Reply

Your email address will not be published.

Rating *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

start shop and start online store