Author: Joe Warnimont

Sometimes a niche falls into your lap. Other times you have to search long and hard for it.

Inventors don't have this problem as much since they're creating items that generally have no market to begin with, or the product is so unique that they don't have to think about discovering a profitable niche.

But if you're not creating a completely new item, how do you go about finding the products to sell in your store? That's a tall task considering the number of products you can find online. Heck, just look at Amazon and you'll find anything from cars to musical instruments.

Continue reading “Deciding On A Niche For Your Ecommerce Shop”

If you go to Cratejoy as a consumer, you'll find a multitude of subscription boxes to fit your own tastes. Would you like to get comic books delivered to your door every day? Chances are you'll be able to find a box. Would you rather a book every month with beautiful literature and poetry? There's a box for that as well. Cratejoy is an incredible marketplace for searching and finding some of the most interesting things in life, then having them sent directly to you.

Continue reading “Cratejoy Review: Start Your Own Subscription Business With Marketing in Place”

Finding a place to hire an ecommerce designer or developer is a little trickier than it might initially seem. You have the option to go with job boards, expert communities or cheap labor sites.

I'm not about to directly recommend places like Upwork and Freelancer.com. Although I've had a few logos designed by people on Fiverr, we're talking about constructing and managing your ecommerce website. These are some of the more complex forms of websites out there, so it's not recommended considering you can find somewhat affordable designers and developers who are known to do a great job.

Continue reading “Freelancing Options for Ecommerce Development and Design”

Whether a customer contacts you through email, phone, chat or a support ticket, they want a fast response. At that moment in time that's the only thing they desire.

Therefore, a speedy response time should always be your primary objective when establishing a support system. After that the customer is going to judge you on the quality of support. This ties into how knowledgeable you sound, if you resolve their problem on the first try and if you're accommodating to any problems they have encountered on your site.

Continue reading “Using Social Media for Customer Service”

Let's say a customer named Susan stops by your outdoor gear online store.

Susan purchases a gift to be sent to a friend. A month later she doesn't recognize the charge on her bill so she asks to have it refunded through her bank. This results in a potential chargeback for your ecommerce store.

The same goes for Steven, who comes to your site with fraud in mind. He buys a pair of boots, claims they were never delivered and asks his bank for a refund.

Now, one example is unintentional while the other is malicious, but both could end up costing your company big bucks if the chargebacks aren't handled properly.

That's where Charegbacks911 comes into the picture.

Continue reading “Chargebacks911 Review: Minimize Chargebacks and Recover Revenue Lost”

Some commons problems often arise when ecommerce professionals look for payment processing:

There are too many fees. Payment processing may not be offered in your country or region. You can't sell to customers in some countries. Credit cards are the only payment option. Fraud is high. Chargebacks are common. Sometimes you can't process recurring billing or subscriptions.

These hurdles make it a pain in the butt when researching for the best payment processing, but Alternative Payments has a new business model that attempts to get rid of these situations.

Continue reading “Alternative Payments Review: Catering to Customers Who Don't Like Credit Cards”