The best AI chatbots are a fantastic way to enhance your customer support strategy, by giving your customers a means of self-service.
Studies show over 60% of consumers prefer an automated self-service solution to interacting with a human agent these days. What’s more, a self-service system means you can reduce the strain on your employees, by filtering out some of the requests they receive.
The best AI chatbot platform provides companies with a tool they can use to develop state-of-the-art intelligent bots for handling common queries. These tools provide a more advanced bot system than many of the old-fashioned FAQ-style bots and often come with machine learning algorithms, which allows them to improve their performance over time.
Continue reading “The Best AI Chatbots for Amazing Customer Service”
