It’s no secret customer service plays a huge role in consumer satisfaction when people shop online. As such, there's a good chance you're looking for software to help you with that. This is where Gorgias comes into its own. So, to help you see whether this app is for you, we've put together this Gorgias review.
You don't need us to tell you; many aspects go into providing exceptional customer service – answering emails in a timely fashion, providing an easy way to get in touch, responding to feedback and reviews, etc. These are probably just some of the demands that you, as an online entrepreneur, are trying to manage.
Of course, this eats into your precious time and energy when instead, you'd prefer to focus on running your store and marketing your brand. But, luckily, there are tools out there that can take care of some of these customer service tasks for you. Gorgias is a complete helpdesk for your online store. You can manage all your communications from the convenience of one place and automate some of these customer-interactions for you.
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