Welcome to the ultimate MYR POS review. Whether you are a large or small business you require a POS (point-of-sale) system to help you in processing orders and managing your brand. And these days due to the flexibility and functionalities of POS solutions, more and more businesses are dropping the traditional cash register and upgrading to a point of sale system that is capable of handling more than simple sales transactions.
However, you must pick the right POS system, especially if you're in the quick-service industry. This is because as the quick-service concept grows, the way businesses in the industry generate revenue has evolved and without an adequate POS system it's barely impossible to stay afloat.
And by adequate we just don't mean the ability to accept credit card payments, process in-store, and online orders, or check inventory. For the quick-service niche, you need a system that does a lot more than regular options.
This is where MYR POS comes in. The POS solution was built to solve the pain points (processing more orders per time, cutdown on order queues quicker, etc) of this emerging quick-service concept of the restaurant industry. In reality, MYR is one of the first quick-service POS systems that's built with a complete order ecosystem that connects regular, mobile, and online orders seamlessly with tons of additional functions for business management.
Years ago, there were no POS systems built for the quick-service restaurant industry and to help cut down on order queues or process more orders in lesser time-frames, MYR POS was built. Basically, the solution was developed to launch the fastest POS in the market. And reinvent the way certain businesses use a point-of-sale system.
However, what we intend to answer in this MYR review is if this solution does exactly what it claims to do and how well it does it.
Let's get started.
MYR POS Review: What is MYR POS?
MYR or Master Your Rush POS was founded in 2016 and is a 100% cloud-based point-of-sale solution made particularly for take-away and quick-service restaurants. MYR is the first point-of-sale solution that allows restaurants in the quick-service niche to completely bridge regular, mobile, and online orders. The POS also functions with an iOS platform that streamlines the entire order entry process and creates one of the most robust and fastest solutions for restaurants with order queues or lineups.
It's also important to state that MYR was previously called Koomi but began operation under the new name of Master Your Rush (MYR) as a rebranding effort to reflect the rising demand for efficient cloud-based ordering platforms as businesses transition from in-person dining to take-away and online delivery.
MYR POS Review: Pros and Cons
Let's have a look at some of the advantages and disadvantages of this POS solution.
- MYR POS does exactly what it was built for which is speeding up order processing.
- The solution goes beyond simple permit processing and enables you to even manage employees effortlessly.
- MYR offers integrations with popular third-party apps to ensure seamless partnerships.
- It features a mobile POS function that enables you to cut down lines by taking orders in line.
- The user interface is extremely simple and makes it easy to sell your items.
- To get some of the other features such as inventory management and employee management you have to include them as add-ons. So you don't get them out of the box.
- The initial pricing could be a little too much for small businesses.
- The solution only works perfectly for the quick-service industry and not for every kind of restaurant.
- MYR only currently permits the use of the quick-service solution in Canada and the United States of America.
MYR POS Review: Features
MYR POS offers some powerful features that enable it to be the best choice for small and midsize restaurant businesses such as salad bars, pizzerias, bakeries, sushi bars, ice cream shops, and coffee shops. The features offered work excellently well for quick-service restaurants and not retail or a full-service restaurant (floor plan).
That said, let's have a look at them.
MYR provides a commission-free online ordering system that enables you to get across to more consumers. With MYR's technology, your customers won't also have to download an app. You also can customize the system the way you want it, including adding your brand colors, pictures, and logo. Plus, you can pick the kind of online orders such as contactless curbside, pick-up, delivery, take-out, and dining. Simply put, this feature ensures that all your online orders are automatically connected to your POS system. So you can turn your social media, website, and Google profile into a branded mobile order-ahead application and receive all orders made directly to your POS system.
It gets even better. If you are a partner with brands like SkiptheDishes, Uber Eats and DoorDash, the online order feature allows you to have an integration with them that automatically sends online orders from these delivery platforms right into your point-of-sale system. It makes it seamless to unify both in-store and online orders. A great thing is that this feature can work on IOS, Windows, and Android platforms. And allows for menu management and viewing analytics.
Phone Ordering System
The phone ordering system enables you to speed up the number of phone orders your business can handle per time. The feature allows you to create a custom database for your customers where you can build a customer profile and search by name or phone number. This function also enables you to look at your customers' previous or favorite orders for quicker processing. There's even the ability to send orders to the kitchen while engaging the customer on the phone. The integration with food to platforms like Uber Eats also works with this feature as you can receive orders from food delivery platforms directly to your kitchen.
Streamline Multi-locations and Franchise
MYR POS enables you to streamline your business by centralizing your franchise. It allows you to have one dashboard for all your business locations. For example, you can sync and control your menu reporting and pricing through MYR's admin panel as well as receive and process all third-party app orders from your MYR POS dashboard.
You can also check all aspects of the different locations on a single screen and even compare them. Plus, setting up a new location for a business can be done with one click. So this feature allows you to gain control of vital business data of different locations while respecting their individuality.
MYR makes managing inventory a lot seamless by automating the hardest part of running a food business. This feature allows you to automatically set products and options to be replenished when returned, keep a record of ingredients of products that have gone to waste, keep track of items needing replacement based on ingredients and cut down or eliminate the risk of being out of stock or overstocking specific products. This feature enables you to stay on top of inventory management effortlessly.
MYR POS with this feature assists you in connecting your drive-thru line, back office, and kitchen operations on the most secure and efficient cloud point-of-sale platform. So because of this feature, you can easily take down customer orders with an easy-to-use drive-thru POS system and automatically send these orders to the kitchen display system as well as accept contactless payments via the drive-thru window. It's important to note that the orders received can be sent to multiple prep stations if such is relevant to your business.
Kitchen Display System
The Kitchen Display System feature helps to boost kitchen efficiency with the display system. The display system allows you to track a customer's orders and improve restaurant operations. So with this function, you can optimize staff productivity by automatically sending orders to the kitchen, so your employees don't have to go to the kitchen to pass an order. And when the order is completed the staff just has to swipe to complete it. You also can view all order history. Another great aspect of this feature is that you can send orders to the correct prep station by dispatching different aspects to different stations that belong to the same order. You can also track the status of each order with this function.
The ingredients tracking feature allows you to view all that you're selling. And track the number of items connected to each product. All you need to do is set up the ingredients needed for a product and connect them to the item. You can even set items that have to be replenished the following day. This feature also allows you to make better decisions as you can gain visibility on front-of-house inventory, get low stock inventory alerts, and real-time reports about historical and current stocks.
Employee management is central to the success of any business and MYR POS with this feature allows you to create a system for employees to clock in and out, generate reports, and control costs.
You can seamlessly schedule and track employee shifts as well as manage who can punch in and out and even oversee employee holidays and overtime. This enables you to effortlessly schedule shifts and keep track of their hours wherever you are. The tool even allows you to compare labor cost vs sales cost per hour to boost revenue as well as streamline your payroll service with accurate labor reports.
In today's business world the ability to integrate all the right tools for streamlining your business is crucial for success. MYR POS enables you to integrate your business with third-party services like Uber Eats, Intuit QuickBooks, Shopify, SkipTheDishes, Doordash, Ritual, 7shifts, Ackroo, Piecemeal, and Wisk.
QR Code Menu
MYR POS offers a feature that enables you to serve customers faster with a QR code. All the customer needs to do is scan the code and if it is paired with the MYR online ordering app, customers can view the menu, make orders online, and then pay from their phones. So customers in line or at a table can simply scan the code, get your menu, pay for the order and you'll achieve quicker order processing.
MYR POS allows you to capture more sales with its integrated payment solutions that enable you to accept debit and credit cards seamlessly. They also have a variety of payment processors. And you get to receive funds the next business day.
MYR POS Review: Pricing
This POS solution's pricing starts at $79 per month and is billed annually. For the initial plan of $79 per month the features included are an iPad at $0 down, sales reporting, one point of sale license, access to technical support, terminal integration, 3 modules (ingredients tracking, inventory, and punch clock), and gift integration.
For access to the other module features such as employee management, kitchen display system, drive-thru,, multi-location and franchise management, line ups app, and mobile app you have to include them as add-ons for an additional cost.
MYR POS Review: Customer Support
MYR POS offers 3 support systems or channels which are phone, SOS, and a knowledge base. The knowledge base has a search feature that enables you to search for specific issues and it's fairly easy to navigate. There's also an SOS support that provides technical and troubleshooting advice. Generally speaking, this POS solution provides adequate customer support for all pricing plans so there isn't tiered support and if you want direct help you can simply give them a phone call.
MYR POS Review: Ease of Use
MYR POS was built to enable users to speed up their order processing rates and fortunately enough its usability doesn't hinder that goal. The solution is extremely easy to use even for complete beginners and most steps can be completed with a single click or swipe. The dashboard is also easy to understand and manage.
MYR POS Review: Conclusion
This POS solution does exactly what it was built for and that is to cater to the quick-service industry. The features available such as drive-thru, in-line order processing, contactless payments testify to the fact. However, this means that restaurants that offer more or aren’t in the quick-service industry won't adequately benefit from this solution. That said, if your goal in the food industry is to ensure quick-service and order processing then this POS system has all the necessary features required for your success.
MYR POS is best for businesses in the quick-service industry such as coffee shops, ice cream parlors, fast food, food trucks as well as any of such brands searching for a way to boost order speed and processing. So if you run a nightclub, bar, grocery store, or restaurant (floor plan) this isn't the best POS solution for you.